by Rhonda Latreille | Aug 3, 2026 | Blog
When Loyalty Start Asking Better Questions Asking Better Questions By August, the flags have mostly been folded away. Canada Day and the Fourth of July have passed. The parades are over, the picnic tables cleared, and the last bits of fireworks have faded from the...
by Rhonda Latreille | Jul 28, 2026 | Blog
It was never about the grass Those of us in the direct service business are really in the business of ‘stewardship.’ For either a short time or for a life-time, we assume stewardship over a valued aspect of our customer or client’s life. It...
by Rhonda Latreille | Jul 20, 2026 | Blog
Wildfire Smoke Is Invading Our Communities How to Protect the People You Care About Wildfire smoke can leave us feeling as though there is little we can do. We cannot control the wind, put out a distant fire, or clear the sky on command. We can, however, protect our...
by Rhonda Latreille | Jun 30, 2026 | Blog
Cool Down and Check In Heat Waves What if the most caring thing we do this summer is ask one simple question: are you cool enough? The question may sound small. It is not. Recent heat waves in France and Spain have shown again how quickly hot weather can...
by Rhonda Latreille | May 31, 2026 | Blog
See Something. Say Something. Do Something World Elder Abuse Awareness Day: Waiting for his bank’s local branch to open, my brother, a retired Corporate VP, struck up a pleasant conversation with an older woman. When the doors opened, she headed for the...
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