Loyalty

  When Loyalty Start Asking Better Questions Asking Better Questions By August, the flags have mostly been folded away. Canada Day and the Fourth of July have passed. The parades are over, the picnic tables cleared, and the last bits of fireworks have faded from the...

The Grass

  It was never about the grass Those of us in the direct service business are really in the business of ‘stewardship.’  For either a short time or for a life-time, we assume stewardship over a valued aspect of our customer or client’s life. It...

Wildfire Smoke Is Invading Our Communities

  Wildfire Smoke Is Invading Our Communities How to Protect the People You Care About Wildfire smoke can leave us feeling as though there is little we can do. We cannot control the wind, put out a distant fire, or clear the sky on command. We can, however, protect our...

Heat Waves

  Cool Down and Check In Heat Waves  What if the most caring thing we do this summer is ask one simple question: are you cool enough? The question may sound small. It is not. Recent heat waves in France and Spain have shown again how quickly hot weather can...

World Elder Abuse Awareness Day:

  See Something.  Say Something.  Do Something World Elder Abuse Awareness Day:  Waiting for his bank’s local branch to open, my brother, a retired Corporate VP, struck up a pleasant conversation with an older woman.  When the doors opened, she headed for the...